ChargedUp Westfield support
We are aware of an intermittent issue with some of the slots on our large charging stations at Westfield shopping centre. This issue may result in your power bank not being released but the rental period and timer beginning.
We apologise for this inconvenience and we are working to resolve this as soon as possible.
However, if you do experience an issue with your rental please scan the QR code below or click the link to speak to our dedicated Westfield support agents via WhatsApp who will be able to resolve this issue for you immediately.
Scan below
or click this link: https://wa.me/message/GS5P6DTQGINHF1
If you cannot access WhatsApp but still need support, please email [email protected] with your account information and our team will be able to help.
Please note, if contacting us via email, it may take longer for us to get back to you but rest assured we will resolve this issue for you.
Further, in January we will be replacing all of the charging stations in Westfield with a brand-new and upgraded model.
Need help or have a question our FAQs don't answer? Get in touch with us below:
Users: [email protected]
Venues: [email protected]
ChargedUp