ChargedUp support

Need help? Please get in touch with our team

Click the chat button below like this:

Click the chat button like this

below ↘️

If you are a ChargedUp venue partner and you need help with your station please email [email protected]

If you are a user and you need help with your rental experience please contact us via our built-in website live chat

Venue FAQ's

How do I get a ChargedUp station and what does it cost?

The stations are free? What's the catch?

What happens when the station arrives at my venue?

How does it work?

How much does it cost to rent a power bank?

Am I responsible for maintaining the hardware?

Customer FAQ's

How much does it cost to rent a power bank?

What is the most I will be charged for using the service?

How do I rent and return a power bank?

I rented a power bank but it isn't working, what should I do?

What devices can ChargedUp power banks charge?

What happens if the ChargedUp station is too full or totally empty?

Join the UK's largest phone charging network

Need help or have a question our FAQs don't answer? You can get in touch with us via our live chat on our site!

Alternatively, please email [email protected]

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